Outlook Level 1

R950,00

Microsoft Outlook Level 1 ( 1 day)

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

Category:

Module 1: The concepts and terms of electronic messaging

After completing this module, the learner will be able to understand the concepts and terms of electronic messaging.

  • Benefits of using Email
  • Limitations of using E-mail
  • E-Mail etiquette

Module 2: Getting Started with Outlook

While the incredible amount of features that are available in this latest version of Outlook may seem daunting at first, once we cover the basics of working with it, you will be well on your way to becoming an Outlook master.

  • Navigate the outlook interface
  • Perform basic E-mail functions
  • Use Outlook help

Module 3: Composing Messages

The first step in this process is to choose who you would like to send the message to. To assist you in addressing an e-mail appropriately, you have access to the address book, as well as other features. Over the course of this topic, you will learn how to create and address an e-mail message

  • Create an e-mail message
  • Check spelling and grammar
  • Format message content
  • Attach files and items to an e-mail message

Module 4: Readingand Responding to Messages

Outlook includes a number of different ways in which you can read messages that you receive. While the default settings may work for most people, being familiar with all of the available reading methods can come in handy. Over the course of this topic, you will learn how to customize reading options.

  • Observe precautions when receiving mail
  • Customize reading options
  • Work with attachments

Module 5: Work withMultiple E-mail messages

After this lesson the learner will be able to open multiple messages and manipulate the text between them.

  • Open multiple E-mail messages and switch between them
  • Manipulate text between multiple E-mail messages

Module 6: Customise the View and Preferences of the Email Application

After this lesson, the learner will be able to minimize and restore the ribbon and change the current view headings.

  • Switch toolbar menus off and on
  • Change current view headings according to given requirements

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