CompTIA A+ Certification

CompTIA A+ is the industry standard for establishing a career in IT

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. A+ certified professionals identify issues and problem-solve more effectively than those without certification. In order to receive the CompTIA A+ certification, candidates must pass two exams: 220-1001 & 220-1002 Core Series. Successful candidates will have the knowledge required to:

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, PCs and software for end users
  • Understand the basics of networking and security, including forensics
  • Apply troubleshooting skills to diagnose, resolve and document common hardware and software issues
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging and deployment

Module 1 - Computer Fundamentals

CompTIA A+ Core 1 (Exam 220-1001)

  • Installing and Configuring PC Components Installing, Configuring, and Troubleshooting Display and Multimedia Devices
  • Configuring, and Troubleshooting Storage Devices
  • Configuring, and Troubleshooting
  • Internal System Components
  • Network Infrastructure Concepts
  • Configuring and Troubleshooting Networks
  • Implementing Client Virtualization and Cloud Computing
  • Supporting and Troubleshooting Laptops
  • Supporting and Troubleshooting Mobile Devices
  • Installing, Configuring, and Troubleshooting Print Devices

CompTIA A+ Core 2 (Exam 220-1002)

  • Supporting Operating Systems
  • Installing, Configuring, and
  • Maintaining Operating Systems
  • Maintaining and Troubleshooting Microsoft Windows
  • Configuring and Troubleshooting Networks
  • Managing Users, Workstations, and Shared Resources
  • Security Concepts
  • Securing Workstations and Data
  • Troubleshooting Workstation Security Issues
  • Supporting and Troubleshooting Mobile Devices
  • Implementing Operational Procedures


In order to receive CompTIA A+ certification, a candidate must pass both the CompTIA A+ 220-1001 & 220-1002 (Core 1 & Core 2) exams.


Popular Job Roles

  • Service Desk Analyst
  • Help Desk Tech
  • Technical Support Specialist
  • Field Service Technician
  • Associate Network Engineer
  • Data Support Technician
  • Desktop Support Administrator
  • End User Computing Technician
  • Help Desk Technician
  • System Support Specialist
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