Outlook Level 2

After completing this module, the learner will be able to explain legal, ethical and organisational issues in relation to the use of Email.

• Explain the implications of legislation on the use of email in an organisation in terms of transmission of information via the Internet
• Explain the implications to an organisation of providing Email facilities to individuals in the workplace in terms of security, and virus protection
• Describe security considerations of using the Internet for transmitting messages in terms of both security and its implications to the immediate environment

Module 2: Configure advanced message options

Outlook supports many different characters and objects that can be inserted into any message that you send. Over the course of this topic, you will learn about the various characters and objects that are supported by Outlook, as well as how to add them to any message that you compose.

• Enhance E-mail messages
• Insert advanced characters and objects
• Modify message settings, properties and options

Module 3: Managing your Messages

Over the course of this topic, you will learn about the various features in Outlook that you can use to manage messages.

• Manage messages using tags, flags, and other commands
• Organize messages using folders
• Search messages
• Manage your mailbox

Module 4: Managing your Contacts

As the core functionality of Outlook 2016 revolves around communication and interaction with other people, saving and managing contact information is very important. Over the course of this topic you will learn all about contacts in Outlook.

• Create and update contacts
• View and organize contacts

Module 5: Working with Tasks and Notes

Outlook not only provides a central place to keep your messages, calendar, and contacts organized; it also gives you the ability to schedule and manage tasks. Over the course of this topic, you will learn all about tasks and how to create them.

• Create and manage tasks
• Manage notes